Right of withdrawal
Information on the right of withdrawal for consumers (Widerruf).
Our full company details will be published here shortly.
Right of withdrawal for consumers
Consumers generally have a right of withdrawal for distance contracts. For platform use and digital services, the following notes apply.
Credit packs (digital content)
Optional credit packs are digital content. The right of withdrawal expires early once we begin performance (crediting your balance) after your express consent and acknowledgement that the right expires (§ 356 (5) BGB).
There is no subscription; credits are one-time purchases.
Brokerage / third-party craftsmanship
Contracts for craftsmanship are concluded between customer and craftsman. Withdrawal rights for those contracts follow that relationship; the platform operator is usually not a party to the work contract.
Model withdrawal form
To withdraw, notify us ([Wosta Operator L.L.C-FZ — set LEGAL_COMPANY_NAME in env], [Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE — set LEGAL_ADDRESS], email: [Set LEGAL_EMAIL in env — e.g. legal@your-domain.com]) with a clear statement including order date, credit pack and account email.